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About an event in the next 48 hours: within 1 hour. Anything else: within 8 hours. Every day.

Quick answers

  • Event cancelled? You're refunded automatically to the card you paid with. Nothing to do.
  • Event moved and you can't go? Open your tickets: there's a refund button while the window is open.
  • Can't go? Sell your ticket back at face value from your tickets. You're paid when a fan buys it.

The details are in our refund policy.

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